If the product being returned has a serial number it must be provided to the Customer Service Representative when requesting the RMA. This number is used for product warranty and specific identification purposes. IMPORTANT: Certain product purchased from SUZOHAPP is identifiable with a Serial Number. Repairs: Use the Warranty & Repair Service Center All shipping costs are the responsibility of the customer A Customer Service Representative will call the customer to discuss product return options. Product received that does not meet the proper criteria for credit will be returned back to the customer.Any product can be returned for inspection, however, credits are typically issued for goods purchased within 30 Days and returned in "like new" condition or manufacturer warranty repairs within 90 Days from date of sale.Return authorizations expire 30 days from the date issued,.All returns are subject to a 25% restocking fee A private company, MediaLink is a business that drives competitive advantage through advisory business services for a wide range of companies spanning early.Returns without a visible RMA number on the label will not be accepted, or subject to a $10.00 handling / processing fee.must be made within ten business days from receipt To process the return of product for CREDIT, fill out the Credit Request Form and return it to All claims for shortage, damage, etc.All returns must be authorized by the SUZOHAPP Customer Service Department - call, e-mail, write, or fax for an authorization to return product (RMA). To process the return of product for CREDIT, fill out the Credit Request Form and return it to All claims for shortage, damage, etc.
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